We understand that unanticipated events happen occasionally in everyone life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required with cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours , you will be charged a $50 cancellation fee. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously choose to forgo their appointment for any reason will be considered a no-show and they will be charged for their "missed" visit.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment given, you will be responsible for the "full" session. Out of respect and consideration to myself and other customers, please plan accordingly and be on time
We adore children, but space limitations keep SKN from being able to accommodate them during your appointment. You probably need the time away; so we encourage you to take advantage of the spa's environment to relax and unwind.